Shipping
We ship our jewellery worldwide from our office in Sydney, Australia. Please select your region below to view available shipping methods and estimated timeframes.
Australian Customers
|
Method |
Cost |
Tracking |
Estimated Delivery |
|
Standard Shipping |
FREE |
No |
3 β 10 Business Days |
|
Registered Mail |
$5.50 |
Yes + Signature |
3 β 10 Business Days |
|
Express Post |
$8.99 |
Yes |
1 β 3 Business Days |
π International Shipping
All international orders ship from our Australian office via a tracked service with Signature on Delivery required.
|
Region |
Flat Rate (AUD) |
Note on Duties/Taxes |
|
United States |
$25.99 |
All Federal Tariffs paid by PFG Wholesale |
|
New Zealand |
$19.99 |
Duties/Taxes paid by customer |
|
United Kingdom |
$32.99 |
Duties/Taxes paid by customer |
|
Europe (FR, DE, IT, ES) |
$32.99 |
Duties/Taxes paid by customer |
Β
Tracking Your Order: Once dispatched, we will provide a tracking number. For the best updates, use this number on your national carrier's website (e.g., USPS, Royal Mail, NZ Post).
Important Shipping Policies
- Delivery Guarantees: While we aim for speedy delivery, we cannot guarantee exact timeframes due to factors outside our control (customs procedures, weather or courier delays).
- Lost in Transit:
- Domestic (AU): Refunds for items lost in transit are offered after 15 business days from dispatch.
- International: Refunds for items lost in transit are offered after 30 days from dispatch.
- Stolen/Missing Items: 365 Sleepers is not responsible for lost or stolen items once the shipping company has confirmed delivery to your address.
- Address Accuracy: Please double-check your shipping address at checkout, as we cannot be held responsible for delays caused by incomplete information.